Working Hours
Mon.- Fri. 8:30 -17:15 (closed on National holidays and Dec.29 - Jan.3)

Window extension
Sat. 8:30 - 12:00
Mon. 8:30 - 19:00
 The following sections are open, Civic Services (Shimin ka), National Health Treatment (Kokuhoiryo ka), Nursery (Kodomo ka), Tax Matters (Zeimu ka), Tax Payment(Nozei ka).

Issue of Kashiwazaki official news (‘Ko-ho Kashiwazaki’)
 → Secratarial &Public Relations Section(Hisho Ko-ho ka) Tel 21-2333
 It carries information about city government, various events, as well as the information connected with daily life. It is handed out to you by your neighborhood association (Chonaikai) on 5th and 20th every month.

 → Citizen Services Section(Shimin ka) Tel 21-2200

Birth registration : Within 14 days after birth

Death registration : Within 7 days after death of your relative

Moving-in registration : Within 14 days after moving into Kashiwazaki

Change of residence registration : Within 14 days after change of your residence

Moving-out registration : No registration is required in Kashiwazaki city. However, it is necessary to register at the city of your new address (within 14days after your change of your residence).

Seal registration (Inkan Toroku)
 A registered seal (Jitsuin) and seal registration certificate (Inkan toroku shomeisho) are necessary when you buy land, houses, and automobiles.
 A person of 15 years and over who is registered as a resident or alien resident in Kashiwazaki can register the seal.
 Bring the seal you wish to register, alien registration card and an official certificate that has a photo of your face, such as driver’s license.

Alien registration (Gaikokujin Toroku)
 Foreign nationals who plan to live in Japan for more then 90 days are required to register at the City Hall.
 New registration: Within 90 days after the entry When a child is born, within 60 days after the birth
 Changes of registration: Within 14 days after changes occur with your registration information (period of stay, status of residence, address, occupation, etc.)
 Renewal of registration: This must occur after issue within 30 days after the expiration date (usually 5 years) of your alien registration card (Gaikokujin toroku shomeisho)

Kashiwazaki Area International Association
 We offer a counseling window to improve the lives of foreigners living in Kashiwazaki. We also provide a Japanese language class. Please feel free to talk to us.
 Place: Civic Plaza
 Hours: Mon.- Fri. 9:00- 17:00
 (Closed on National holidays, Aug.13-16 and Dec.29 - Jan.3)

Social workers (Minsei iin, Jido iin)
 When you have problems concerning social welfare, or troubles or worries In your daily life, please consult with social workers (Minsei iin, Jido iin) in your area. According to the problem or petition, advice or guidance can be provided.

Putting out Garbage and Recyclables
 → Clean Center Tel 23-5170
 Take your garbage to the pick-up site on the designated collection days.
 Burnable garbage: Tue., Thur., Sat.
 Other garbage and recyclables: Collection days are designated by each neighborhood associations(Chonai kai). For more information, see the ‘Recyclables and Garbage collection calendar’(Shigenbutsu Gomi shushu karenda) which is handed out to each household.

Human waste disposal
 → Clean Center Tel 23-5170
 A house with non-flush toilets (Kumitori toire) requires periodic pumping out of waste. Please apply at the Clean Center.

To Dog owners
 → Environment Policy Section (Kankyo Seisaku ka)　Tel 21-2299
 Take your dog for a walk every morning and evening to reduce frustration.
 Don’t let your dog run loose. When you keep a dog, registration is required.
 Pet dogs should be vaccinated against rabies once a year.

Public housing
 → Housing Management Section(Kenchiku Jyutaku ka) Tel 21-2290
 We rent public houses cheaply to those who are having difficulty getting houses and with lower income. In order to apply, there are several conditions that must be met conditions such as household monthly income less than 200,000yen We accept applications at the beginning of the month, and select the occupants depending on the degree of their difficulties.

Job information
 → Commerce & Industry Promotion Section(Shoko Shinko ka) Tel 21-2311
 When you look for a job, you can get information at 'Hello Work Kashiwazaki'(Tel 23-2140), and the following places.  

Kashiwazaki shopping mall, Street-tou, Work Support Kashiwazaki(Tel 21-8621)  

City Hall 1F lobby, job information corner  

Takayanagicho Office and Nishiyamacho Office  

Genki-kan  

Kashiwazaki Station waiting room, job information corner  

Itoyokado Marudai 1F service counter  

Fojie 1F Kashiwazaki City information corner  

Information is renewed every Friday.

National Health Insurance (Kokumin kenko hoken)
 → National Health Treatment Section (Kokuho iryo ka) Tel 21-2210
 Those who are not enrolled in health insurance at their workplaces should enter National Health Insurance.

National Pension Plan (Kokumin nenkin)
 → Civic Services Section (Shimin ka) Tel 21-2201
 20 years old and above and under 60 years old Farmers, self-employed, students, and their spouses living in Japan are obliged to join this pension program.

Medical bill subsidies for pregnant mother
 → Nursery Section (Kodomo ka) Tel 21-2233
 When pregnant mothers have prenatal treatment using their health insuranse card, part of the medical bill is subsidized. Application for a certificate of medical bill recipient is needed in advance. It will be given to you with a maternity record book (Boshi kenko techo) when you register.

Subsidies for pediatric medical fees
 → Nursery Section Tel 21-2233
 Medical bills for babies (under 1 year old) and infants (1year - before school age) are subsidized. After registering the child’s birth, please come to the Nursery Section (Kodomo ka) with your maternity record book (Boshi kenko techo), health insurance card, and your seal. An application form will be sent to you a year after their birth.

Child Allowance (Jido teate) → Nursery Section Tel 21-2233
 It is supplied to those who are raising children up to 6-graded.
 ■Allowance per month
  Under 3 years: 10,000yen
  equally 3years and over: first or second child 5,000yen third child or above 10,000yen

Childbirth lump sum allowance (Shussan ikuji ichijikin)
 → National Health Treatment Section (Kokuho iryo ka) Tel 21-2210
 When National Health Insurance members deliver babies, they are awarded 350,000 yen. Apply for this lump sum allowance’ when you hand in your child’s birth registration tat the Citizen Services Section (Shimin ka).

Vaccination → Genki-kan Child Support Center Tel 20-4215
 Mass vaccination: At Health Care Center
 A schedule will appear in ‘Ko-ho Kasiwazaki’.
 Individual vaccination: Vaccination tickets will be sent to you at proper time, so please make an appointment for vaccination at medical institutions delegated by Kashiwazaki City.

After-school Pupil’s Club (Jido kurabu)
 → Nursery Section (Kodomo ka) Tel 21-2233
 Pupil’s Club staffs look after children in the lower grades (1st-3rd) whose parents or guardians are not home during after-school hours. Apply at the Nersery Section (Kodomo ka) or at each Pupil’s Club (Jido kurabu).

Day nursery (Hoikuen) → Nursery Section Tel 21-2233
 Day nursery staff look after babies and infants who cannot be cared for at home in the daytime as a result of both parents working,etc. Applications for new infants are accepted in October at each nursery and the Nursery Section. Nurseries with openings can accept new infants at any time.

Kindergarten (Yochien) → Nursery Section Tel 21-2233

It is educational institution for infants of 3 year and over.
 Kashiwazaki has five kindergartens. For admission, apply at each kindergarten.

Temporary infants care(Ichiji hoiku) → Nursery Section Tel 21-2233
 These day nurseries take care of infants temporarily when their parents cannot look after them because of injury, illness or ceremonial occasion,etc.

Holiday infants care(Kyujitsu hoiku) → Nursery Section Tel 21-2233
 We look after infants who cannot be cared for at home because of parents’work on Sunday, national holiday, at the end of the year and beginning of the year (except Jan.1).

Short time child keeping (Ichiji azukari) → Chibikko-kan Tel 32-5010
 Please use Chibikko-kan when you want your children kept for a short time in order to go shopping, to the hospital, to lessons, etc. Apply at Chibikko-kan on the phone by the day before needed.

Care of children after illness (Byogoji hoiku) → Nursery Section Tel 21-2233
 We take care of children enrolled in day nursery, kindergarten and elementary school when they are convalescent\ing and are unable to take part in normal school activities. User registration is required in advance.

Entrance into elementary and junior high school
 →School Education Section(Gakkokyoiku ka) Tel 21-2366
 A Notification of School Enrollment is sent in January to parents and guardians of children expected to enter elementary and junior high school.
 If you don’t get a notification, please contact us.

Transference
 When pupils and junior high school students transfer to another school, some transfer procedures are needed.

Subsidies for school expenses →School Education Section Tel 21-2366
 A part of school expenses in elementary and junior high school is subsidized to parents whose children have difficulty in school education due to financial reasons. Apply for this assistance at your child’s school or at the School Education Section.

Public broadcast (Bosai gyosei musen)
 (Household receiver (Kobetu jyushinki))
 → Disaster Prevention & Nuclear Section(Bosai Genshiryoku ka) Tel 21-2316
 Each house has one receiver lent by Kashiwazaki City. The receiver is available only within the city. If you move within the city, please leave the receiver at your former residence.

Call the Fire department ( Fire, Ambulance, Rescue)
 In case of fire, ambulance, or rescue, stay calm and be sure to dial 119.

■Points of 119 call

1. Do you require fire, ambulance, or rescue assistance?
2. Where is the place? Are there any landmarks nearby?
3. What is the situation?
4. Number of injured people, or is there anyone who failed to get out?
5. Your name and address

Preparation for Earthquake

1. Secure furniture with braces to keep them from falling.
2. Don’t put burnable things near fire.
3. Check and repair window panes, cement block or stone walls,etc.
4. Understand the condition of your house and land to resist earthquake damage.
5. Prepare a fire extinguisher and an emergency kit.
6. Have a family meeting and decide how to act in case of earthquake.

 (burden sharing, evacuation site, how to contact each other, etc.)

Nuclear disaster prevention
 → Disaster Prevention & Nuclear Section(Bosai Genshiryoku ka) Tel 21-2316
 Rigid safety measures are taken for nuclear power plant. But in case of emergency we will let you know information by all means of possible such as by public broadcast. Stay calm and follow the instructions given.

■Indoor shelter

Go inside and wash your face and hands carefully.

Close all doors and windows. Turn off all ventilators and air conditioners to shut out the air outside.

Put all food in containers and seal or wrap them.

Stay calm and wait until new information or instructions are given on public broadcast (‘Ko-ho Kashiwazaki si’).

■Concrete indoor shelter / Evacuation

Follow the instructions of city officials, firemen and police officers, and behave calmly.

Take only minimum things and walk to the indicated site.

Gas leak
 → Gas&Water Bureau, Facility Section (Gasu Suido kyoku Shisetsuka) Tel 22-4700
 If you smell gas, open the windows and doors wide first. Then close the gas tap and meter gas tap. After that, please contact Gas&Water Bureau, Facility Section.

Holiday & Night-time emergency medical center(Kyujitu Yakan kyukan senta)
 Place: Kariwa-gun General Hospital (Kariwa-gun sogo byoin) Tel 23-2165
 Department: Internal medicine, Pediatrics
 Hours: Mon.-Fri. 19:00-21:30
  Sun., national holidays, Jan.2-3, Aug.15, and Dec.31 9:00-11:30
 Required items: health insurance card, the personally borne expense

Dentistry Holiday emergency clinic(Shika Kyujitsu kyukan shinryojo)
 → National Health Treatment Section(Kokuho iryo ka) Tel 21-2210
 Place: Health Care Center (Kenko kanri senta) 1F
 Department: Dentistry
 Hours: Sun., national holidays, and Aug.15 9:00-11:00
 Jan.1-3, and May.3-5 9:00-11:30, 13:00-16:00
 Required items: health insurance card, the personally borne expense